1.       Open up Internet Explorer and navigate to http://www.oneillpatient.co.uk

2.       On the left hand side, scroll down to the bottom and click on ‘Staff Area

3.       Click on Citrix in the Application section in the top half of the window

4.       Please wait while you are redirected to the appropriate website. If nothing happens after a few seconds, click the link as instructed




5.       Log in using your normal network password username and password. If you are unsure what should be entered into the Domain box, please contact IT





6.       The first time you log in, you may see the following. Please click on Detect Clients



 

7.       If you see the following screen, then you either have not installed the Citrix Client software, or something has gone wrong during the installation. If you are certain that the software has been installed correctly, you could try clicking on Already Installed (in the Troubleshooting options box on the right hand side), otherwise you should return to the staff area and follow the link to install the Citrix Client software (or click here)




 


8.       If detection was successful, you should see the following screen. If so, please proceed here. If not, please continue with the next step



 

9.       You may get a pop-up box explaining the ‘Information Bar’. This is a thin yellow strip running along the top of the window. Please click OK to this message. You then need to right click on the yellow bar at the top of the window and select ‘Run ActiveX Control’



 

10.   If you have a pop-up blocker, you may see the following screen. Otherwise, please click here to proceed
Again, you need to Right click on the yellow bar at the top of the window and select ‘Always Allow Pop-ups from this site’



 

11.   Say yes to the following message


12.   You may then see the following screen. If so, select ‘Pop-ups enabled’


 

13.   If you have made it this far, you have installed the relevant software and can now launch the Desktop application. Click on the ‘Desktop’ icon


14.   Click OK to accept the ONP legal disclaimer……




 

15.   ….and wait while the server logs you in


16.   Accept the default options if you see this window




 

17.   You are now logged in. Click cancel if you are prompted to log in to the Citrix Program Neighborhood Agent


18.   Congratulations!! You have successfully installed, configured and connected to Citrix.
Future connections from will be significantly easier, as you will not have to download and install the software again (unless, of course, you move to another machine which has never accessed Citrix before)